SASSA Phasing out Cash Points at Post Offices

It is important for South Africans to be aware of the recent development regarding the phasing out of cash points at post offices by the South African Social Security Agency (SASSA). This decision will have a significant impact on individuals who rely on these cash points to access their social grants and other financial services. Understanding the reasons behind this decision and its potential benefits is crucial for those who may be affected.

SASSA Phasing out Cash Points at Post Offices

SASSA has announced its plans to phase out cash points at post offices across the country. This decision comes as part of the agency’s efforts to modernize and streamline its services. The move aims to transition beneficiaries from cash payments to electronic payments, such as bank transfers and the use of SASSA payment cards. By doing so, SASSA aims to improve the efficiency and security of the payment process.

There are several benefits associated with the phasing out of cash points at post offices. Firstly, electronic payments offer a more convenient and efficient way for beneficiaries to access their funds. With electronic transfers, individuals can receive their payments directly into their bank accounts, eliminating the need to physically visit a cash point. This saves time and reduces the risk of theft or loss of cash. Additionally, electronic payments provide beneficiaries with greater flexibility in managing their finances, as they can easily make payments and purchases online or through electronic banking services.


1. How will I receive my social grant if cash points are phased out?

If cash points are phased out, SASSA will provide alternative methods for beneficiaries to receive their social grants. This may include electronic transfers to bank accounts or the use of SASSA payment cards, which can be used at various payment outlets.

2. Will I need to open a bank account to receive my social grant?

While electronic transfers to bank accounts are one option, SASSA will also provide alternative solutions for those who do not have bank accounts. The use of SASSA payment cards will allow beneficiaries to access their funds without the need for a traditional bank account.

3. How will the phasing out of cash points improve the security of social grant payments?

By transitioning to electronic payments, the risk of theft or loss of cash is significantly reduced. Electronic transfers and payment cards offer a more secure way to receive and manage funds, as they are protected by various security measures.

4. Can I still access my social grant at post offices?

While cash points may be phased out, post offices will continue to provide other services related to social grants, such as application assistance and general inquiries. However, the actual cash withdrawal services will be replaced by electronic payment options.

5. Will there be any additional costs associated with electronic payments?

SASSA aims to ensure that beneficiaries do not incur any additional costs when transitioning to electronic payments. However, it is important to review the terms and conditions of the chosen payment method to understand any potential fees or charges that may apply.