How to Contact GCB Customer Care: Ghana Commercial Bank


Are you facing any issues or have any inquiries related to GCB Bank? Contacting GCB’s customer care is easy and convenient.

In this article, we’ll guide you on how to get in touch with GCB customer care through different channels.

Contacting GCB Customer Care

If you need assistance from GCB customer care, you have multiple options available. Here’s how you can reach out to them:

1. Phone Call

To speak directly with a customer care representative, you can contact GCB Bank through their dedicated helpline.

Dial the customer care phone number: [INSERT PHONE NUMBER HERE]. Ensure you have your account details or relevant information ready before making the call for quicker assistance.

2. Email

If you prefer written communication or have a non-urgent query, you can reach out to GCB customer care via email. Compose an email with your query or concern and send it to [INSERT EMAIL ADDRESS HERE]. Make sure to provide accurate details and include any relevant attachments for a prompt response.

3. Live Chat

GCB Bank also offers a live chat feature on their official website. Visit their website and look for the live chat icon, usually located at the bottom right corner of the page. Click on the icon to initiate a chat session with a customer care representative. This option provides real-time assistance and is convenient for quick queries.

4. Social Media

GCB Bank maintains an active presence on social media platforms, including WhatsApp. To contact GCB on WhatsApp, follow these steps:

  1. Save GCB’s WhatsApp number in your contacts: [INSERT WHATSAPP NUMBER HERE].
  2. Open WhatsApp and find the saved contact.
  3. Initiate a chat and explain your query or concern to the customer care representative.

Mobile Short Code for GCB Bank

GCB Bank provides a mobile short code for convenient access to various banking services. The mobile short code allows you to perform transactions and access account information on your mobile device. To connect to GCB Bank using the mobile short code, follow the instructions below:

  1. Dial the mobile short code: [INSERT MOBILE SHORT CODE HERE] on your mobile phone.
  2. Follow the on-screen prompts to navigate through the available services.
  3. Select the desired service and follow the instructions to complete your transaction or access information.

Connect to GCB Bank

Connecting to GCB Bank for your banking needs is simple and hassle-free. Whether you have a query, need assistance, or want to explore their services, use the contact methods mentioned above to reach out to GCB customer care.

Remember, GCB Bank is committed to providing excellent customer service, and their knowledgeable representatives are ready to assist you with any concerns or inquiries you may have.

In conclusion, GCB Bank offers multiple channels for contacting their customer care team. You can reach out to them via phone call, email, live chat, or social media platforms like WhatsApp.